avatar is faded purple, that Member has been converted to a Customer due to
lack of meeting the Customer Requirement at least 1 time in the past 6
months. You may choose to hide or view these avatars by turning on/off the
Member to Customer filter in the left column of the My Business page. If the former Member, now Customer, wishes
to be reinstated as a Member, they must meet the Customer Requirement by
acquiring $100 in Registered sales and then email
email@example.com asking for reinstatement. Please refer to Life Policy 11.5
for more information.